Privacy Policy

Last Updated: November 2025
IronGate Real Estate, LLC — Tennessee

IronGate Real Estate (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or engage in any real estate services with us.

We operate in accordance with Tennessee state law, Tennessee Real Estate Commission (TREC) rules, and all applicable federal regulations.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Provided voluntarily by you, including:

  • Name

  • Email address

  • Phone number

  • Property preferences

  • Mailing address

  • Documents relevant to real estate transactions

b. Automatically Collected Information

When visiting our website, certain data may be collected automatically:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and analytics data (via Squarespace and/or third-party tools)

c. Transaction-Related Information

As required under TREC rules, we may collect or maintain documents related to:

  • Offers and negotiations

  • Representation agreements

  • Disclosures and required forms

  • Closing documents

  • Agency relationship confirmations

This information is stored securely and retained according to Tennessee law.

2. How We Use Your Information

Your information is used to:

  • Facilitate communication and provide requested services

  • Match you with properties or buyers

  • Prepare required TREC forms and documents

  • Verify identity when needed

  • Improve website performance and user experience

  • Comply with Tennessee and federal real-estate regulations

  • Maintain transaction records for the legally required period

We do not sell your information to any third party.

3. Disclosure of Information

We may share information only as needed to conduct real estate services or fulfill legal obligations, including with:

  • Title companies

  • Mortgage lenders

  • Home inspectors

  • Appraisers

  • Attorneys

  • MLS systems

  • Government agencies when required by law

Any sharing complies strictly with TREC Rule 1260-02-.40 regarding confidentiality and proper handling of client information.

4. Communications Consent (TCPA Compliance)

By submitting your information on our website or contacting us directly, you consent to receive communication via:

  • Email

  • SMS/text message

  • Phone call

You may opt out at any time by replying STOP to text messages or emailing us directly.

We do not use automated systems for mass texting in violation of TCPA guidelines.

5. Cookies & Tracking Technologies

Our website (hosted by Squarespace) may use:

  • Cookies

  • Analytics tools

  • Tracking pixels

These are used only to enhance user experience and evaluate website traffic. You can disable cookies through your browser settings.

6. Data Retention

TREC requires brokers to retain certain documents for a minimum of three (3) years.
We may retain:

  • Contracts

  • Offers

  • Representation agreements

  • Closing documents

  • Transaction communications

Non-transactional information (e.g., general inquiries) may be deleted upon request.

7. Security Measures

We take reasonable technical and administrative measures to protect your information.

No system is 100% secure, but we comply with industry standards and safeguard data as required by Tennessee law.

8. Fair Housing Compliance

IronGate Real Estate complies fully with:

  • The Federal Fair Housing Act

  • Tennessee Human Rights Act

We do not discriminate based on race, color, religion, sex, disability, familial status, or national origin.

9. Your Privacy Rights

You may request:

  • A copy of the personal information we hold

  • Corrections to inaccurate information

  • Deletion of certain data (where legally permitted)

To make a request, email matt@irongaterealestatETN.com.

10. Third-Party Links

Our website may include links to:

  • MLS listings

  • Lenders

  • Service providers

  • Social media accounts

We are not responsible for the privacy practices of third-party sites.

11. Updates to This Policy

We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised effective date.

12. Contact Information

IronGate Real Estate, LLC
Email: matt@irongaterealestatETN.com
Phone: (865) 300-3778

If you have questions regarding this Privacy Policy or our handling of your information, contact us directly.